Social Customer Support, Social Customer Support, Customer Service and Support, Social Media Monitoring, Social Analytics, Social Intelligence, Customer Intelligence, Customer Engagment, Social Customer Support: Much More Than “Social Media Monitoring” Tools.
10 CRM Trends to Watch in 2017, Leslie Ament, Hypatia Research Group, technologies will converge, blended channels, break down of silos.
Enrich Customer Journey Design with Customer Analytics & Insights, Why Customer Analytics & Insights Enrich Customer Journey Design, Perception Versus Reality, Customer Analytics and Insights, Customer Journey Design, Omni-Channel customer engagement, Customer Interaction, Omni-Channel Customer Interaction, Hypatia Research Group, Leslie Ament.
Sarbanes-Oxley: Catalyst for Manufacturer’s Investment, Dynaflow Solutions, Governance, Risk and Compliance, GRC, Risk Intelligence, Sarbanes-Oxley.
Auditing Financial Risk Processes Across 215 Branches, enterprise Risk, Financial Risk, Risk Intelligence, “Enterprise Governance, Risk & Compliance Solutions: Risk and Rewards with Vendor Galaxy Rankings” ©2016-2017 Hypatia Research Group, LLC. All rights reserved. No part of this research study may be repurposed, distributed, translated or published in any format without the express written consent of the Hypatia Research Group, LLC and its management.
Is #BreitbartNews a Cereal Killer?, Social Media, Hashtag, Branding, Omni-channel customer engagement, Is Breitbart News a cereal killer?, Customer Intelligence, Branding, Advertising, Bette Davis, Customer Engagement, Omni-channel customer engagment